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Support Center 2.7.0 – PHP ticket system

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Support Center 2.7.0 – PHP ticket system

Support Center 2.7.0 is a powerful PHP script that allows users to create tickets and get support from their staff. It comes with an integrated knowledge base, so you can create detailed articles to provide additional support.

You can also download: WHMCS NULLED – PHP Script

Create and restrict your staff to specific ticket categories, receive notifications of newly created tickets and more. We offer excellent support and it is very easy to install. It also has an optional built-in payment system that allows you to create Premium Plans for users to purchase for support. It is powered by MYSQL and PHP with CodeIgniter 3.1.9, so it is a very robust solution.

Support Center - PHP ticket system
Support Center – PHP ticket system

Features:

  • Users can sign up for an account using the quick and easy registration page.
  • Captcha enabled the registration page to prevent bots from sending spam to your site (it can be disabled in the Administration Panel). You can use native captcha or Google reCaptcha.
  • Users can also register accounts using their social media accounts, which makes registering on your site even faster!
  • The login system comes with a forgotten password page, to allow users to reset their password by email.
  • Prevents spam by ensuring that the email address is unique and valid.
  • Passwords are encrypted with the PHPass library to ensure your data is secure.
  • You can deactivate the registration from the Administration Panel, as well as the social login option.
  • Create custom fields to collect additional information about your users.
  • The creation of Guest Ticket can be deactivated in the Administration Panel.
  • Create categories and subcategories (1 level) to help organize your tickets better.
  • Assign personnel to particular categories so that they only see tickets created in those areas.
  • Receive notifications of newly created tickets with the notification system (includes email alerts).
  • Tickets can be rated by users; You can see the qualified tickets in the Reports section.
  • Easily search tickets in the system using our search system implemented ajax.
  • Each ticket can have an assigned staff member.
  • The ticket section shows all the tickets that have been created in the categories to which it was added.
  • The assigned tickets section shows all the tickets that have been assigned to you.
  • Make custom fields appear only for certain categories.
  • Verify Envato product codes with custom Envato API fields + Verify support duration
  • Email pipe compatible with customers; IMAP support only.
  • Attach files to tickets. It can be disabled in the Administration Panel.
  • Administrative notes allow staff to put notes on tickets that the customer cannot see.
  • Canned responses allow you to respond quickly to tickets.
  • Combined Ticket Options
  • Track the time it takes for a ticket to be marked closed.
  • Create custom states for tickets
  • Marked public tickets allow the user to see tickets that do not exist.

Demo:

https://codecanyon.net/item/support-centre-php-ticket-system/6431145

 

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